Privacy policy

1. Data Controller

Data Controller:
Auraviva Jewellery
Ana Paula Schäpers
Säntisblick 12, 88634
Herdwangen-Schönach, Germany
Phone: +49 179 9342051
Email: auravivajewellery@gmail.com

2. General Information on Data Protection

We place great importance on protecting your personal data. All data is processed in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). This Privacy Policy explains which data we collect, how we use it, and what rights you have regarding your data.

3. Collection and Use of Personal Data

We process your personal data only when it is necessary to provide our services. This includes the following purposes:

  • Order Processing: Processing data such as name, address, phone number, email address, and payment details to process your orders.
  • Customer Communication: Using your contact information for inquiries, feedback, or support.
  • Marketing: Sending information about new products, offers, and events, only if you have explicitly consented.
  • Website Analytics: Collecting data such as IP addresses and browser types to improve our website and services.

4. Legal Basis for Data Processing

Your data is processed based on the following legal grounds:

  • Article 6(1)(b) GDPR: Fulfillment of a contract or pre-contractual measures.
  • Article 6(1)(a) GDPR: Consent (e.g., for newsletters).
  • Article 6(1)(f) GDPR: Legitimate interests (e.g., website optimization).

5. Disclosure of Data to Third Parties

Your data will only be shared with third parties if:

  • It is necessary for contract fulfillment (e.g., shipping providers).
  • There is a legal obligation (e.g., tax authorities).
  • You have explicitly consented to the disclosure.

6. Data Retention

We retain your data only for as long as necessary for the intended purposes. Once the data is no longer needed, it will be deleted in accordance with legal retention periods.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right to Access (Article 15 GDPR): Receive information about the processing of your data.
  • Right to Rectification (Article 16 GDPR): Correct inaccurate or incomplete data.
  • Right to Erasure (Article 17 GDPR): Delete your data unless legal retention obligations exist.
  • Right to Restrict Processing (Article 18 GDPR): Limit the processing of your data.
  • Right to Data Portability (Article 20 GDPR): Receive your data in a structured, commonly used format or transfer it to another controller.
  • Right to Object (Article 21 GDPR): Object to the processing of your data.
  • Right to Withdraw Consent: Withdraw your consent with effect for the future.

To exercise these rights, please contact us at auravivajewellery@gmail.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, unauthorized disclosure, or alteration.

9. Use of Cookies

Our website uses cookies to enhance the user experience. For more information, please refer to our [Cookie Policy](Link to Cookie Policy).

10. Data Protection Officer

If required, the Data Protection Officer is:
Ana Paula Schäpers
Säntisblick 12, 88634
Herdwangen-Schönach, Germany
Email: auravivajewellery@gmail.com

11. Right to Lodge a Complaint

If you believe that the processing of your personal data is unlawful, you have the right to file a complaint with the relevant supervisory authority:

The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg (LfDI)
Address:
Königstraße 10a
70173 Stuttgart, Germany

This Privacy Policy ensures transparency and compliance with the GDPR. If you have further questions, please contact us at auravivajewellery@gmail.com.